Review Time
I am writing to formally raise a complaint regarding LiteFinance’s failure to pay commissions and fees owed to me as a business partner / Introducing Broker (IB).
Despite fulfilling all contractual requirements and providing all requested documents and verifications, the company has failed to transfer the commissions that are legally due. Your support team initially acknowledged the issue and promised to review the matter; however, no resolution has been provided, and subsequent follow-ups have remained unanswered.
LiteFinance’s actions constitute serious misconduct, including:
Breach of contractual and financial obligations toward business partners and Introducing Brokers.
Refusal to pay legitimately earned commissions and fees despite documented proof of entitlement.
Unprofessional and deceptive business practices, including delaying tactics and failure to provide clear explanations or timelines for payment.
Unless this issue is resolved promptly and the outstanding commissions are paid in full, I will be compelled to escalate the matter by filing formal complaints with relevant financial regulatory authorities and pursuing all available legal actions to recover the owed funds.
I hereby request the immediate settlement of the outstanding amount totaling: [$10000], along with a written confirmation of payment.
Failure to resolve this matter will leave me no choice but to proceed with formal regulatory reporting and legal recovery procedures.
I requested a crypto withdrawal since 3 days now from my affiliate commission, they still yet to be completed.
After several complaining, I got a feedback that it has been delayed for 14 days and they will not disclosed the reason for the delay.
"We are not obligated to explain the reasons for conducting an additional review, so we are forced to reject your request.
Thank you for your understanding.
Best regards,
Trading Operations Department
LiteFinance Global LLC"
I strongly advise anyone trying to invest with this company to stay aware, save screenshot of transaction Incase you want to appeal with the regulatory agencies.
Litefinance can't be trusted at the moment.
I deposited via cryptocurrency and completed KYC with my Iranian national ID and rental agreement. My account is under LiteFinance Global LLC (registered in St. Vincent and the Grenadines, number 931 LLC 2021).
On January 21, 2026, I was unable to close several open positions in the MT5 mobile terminal. The Journal logs clearly show successful connections, authorizations, and synchronization with 12 positions via AWS servers (Mumbai/Singapore), but then repeated disconnections occurred with messages: "[suspended]", "disconnected from LiteFinance-MT5-Live [suspended]", "Connection reset by peer", "socket timeout", and "notify service request failed [SSL error]". These interruptions prevented any trade or close requests from reaching the server.
I sent multiple emails to Trading Operations (e.g., January 25 and 26, 2026) with the Journal screenshots as evidence. They concluded it was a client-side internet issue and denied any compensation, referring to Client Agreement section 11.11. However, the successful reconnections and position syncs indicate the connection was adequate until the resets, which appear to be server-initiated.
This caused losses of approximately $1000. Live chat support also confirmed no broker-side issues and advised emailing again, but the response remained the same denial. As an offshore broker with weak regulation (SVGFSA), there is no strong investor protection.
LiteFinance, please review the evidence again and provide fair compensation or resolution for the losses caused by the platform connectivity problems. I am open to discussion to resolve this amicably.
Keywords: LiteFinance refund denied, MT5 suspended disconnection, position close failure, offshore broker St Vincent, $1000 losses, no compensation.
Update: No response or resolution from LiteFinance after publishing this review. Still waiting for fair compensation for the $1000 losses caused by MT5 suspended disconnections. Evidence was provided multiple times.
Update2: To prove this is a real case and not fake, here are some non-sensitive details:
- Account number starts with 1030 (last digits not disclosed for security).
- Issue happened on January 21, 2026, around 21:00-21:35 CET.
- MT5 mobile terminal synced successfully with exactly 12 open positions multiple times before disconnections.
- Live chat confirmed the account is under LiteFinance Global LLC, St. Vincent (reg. 931 LLC 2021).
- Deposited via cryptocurrency, KYC with Iranian documents (national ID + rental agreement).
All evidence (MT5 Journal screenshots with [suspended], "Connection reset by peer", etc.) was sent to Trading Operations in emails on Jan 25-26, but denied. Still waiting for fair compensation for ~$1000 losses caused by the platform issue.
LiteFinance, please review this case properly.
After reading the feedback, I’ve chosen to stop trading with this service. I noticed they reportedly lost around $2000 from a single investor. It’s absurd that major companies cause distress to investors over relatively minor sums. This issue should be addressed.
A $1,250 deduction was made from my trading account, labeled as 'bonus hunting', without any supporting evidence. Every request for clarification has resulted in generic responses. Now, they’ve indicated that they will stop communication instead of substantiating their claim. A financial service managing clients’ funds should be transparent. I am requesting: 1️⃣ Evidence of the so-called 'bonus hunting' 2️⃣ Detailed explanation of the $1,250 deduction 3️⃣ A thorough account review. Until the service presents credible proof, traders should proceed with caution.
A deduction of $1,250 from my trading account was marked as “bonus hunting” without any evidence provided. All my requests for clarification were met with generic responses. Now, they claim they will stop responding to my emails instead of validating their claim. A financial service handling client funds must be transparent. I am demanding: 1️⃣ Proof of the alleged “bonus hunting” 2️⃣ Breakdown of the $1,250 deduction 3️⃣ A proper account review. Until the service provides actual evidence, traders should be wary.
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The online ECN broker LiteFinance (ex. LiteForex) has been providing its clients access to Tier 1 liquidity in the currency, commodity, and stock market since 2005. All major currency pairs and cross rates, oil, precious metals, stock indexes, blue chips, and the largest set of cryptocurrency pairs can be traded at LiteFinance (ex. LiteForex).
LiteFinance (ex. LiteForex) is a high-tech reliable ECN broker with a strong reputation. Our clients can exploit a safe user-friendly online platform for high-speed trading available in 15 global languages and providing access to a great deal of in-built tools for price chart analysis. Trading on LiteFinance is available with: Metatrader 4/5, cTrader, WebTerminal, Andriod and iOS apps.
Trading with LiteFinance (ex. LiteForex) means: high-performance platform, low floating spreads, market execution with no requotes, professional assistance and access to exclusive analytical materials and signals.See more
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