I bought a bathroom ceiling speaker way back in 2019. It had been well used in the 7 years but unfortunately developed an intermittent fault with the sound quality. Knowing it was very much beyond any guarantee I contacted Lithe to see about a possible repair, I got an extremely quick response from Nathan suggesting a couple of things to check and that if that didn’t solve it then it could be sent back for a repair, clearly at a reasonable cost. They also though offered a brand new latest model replacement at a reduced price which I wasn’t expecting, this is the option I ended up taking. Overall excellent customer service and well beyond what I had expected when I initially contacted them.
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www.litheaudio.com - A UK manufacturer of a wide range of AV products such as Bluetooth ceiling speakers, bathroom IP44 Bluetooth ceiling speakers, WiFi ceiling multi-room speakers, Bluetooth garden speakers, and wireless cinema systems.
