Review Time
I had an issue with a speaker, contacted support (Nathan) and he arranged a repair, pickup and re delivery of the speaker, no issues, no worries, no problems. Can’t thank Nathan enough. Speaker is back in the ceiling with the tunes on… one happy customer.
I had an issue with a speaker, contacted support (Nathan) and he arranged a repair, pickup and re delivery of the speaker, no issues, no worries, no problems. Can’t thank Nathan enough. Speaker is back in the ceiling with the tunes on… one happy customer.
Nathan replied promptly to my issue and offered advice as to how to fix the problem. Unfortunately I hadn’t explained the problem clearly, so I clarified and again Nathan came back with some answers. Everything fixed now, thanks to the support and patience from Nathan at Lithe Audio
I bought a bathroom ceiling speaker way back in 2019. It had been well used in the 7 years but unfortunately developed an intermittent fault with the sound quality. Knowing it was very much beyond any guarantee I contacted Lithe to see about a possible repair, I got an extremely quick response from Nathan suggesting a couple of things to check and that if that didn’t solve it then it could be sent back for a repair, clearly at a reasonable cost. They also though offered a brand new latest model replacement at a reduced price which I wasn’t expecting, this is the option I ended up taking. Overall excellent customer service and well beyond what I had expected when I initially contacted them.
I had 2 years of excellent use out of my ceiling speaker but it recently stopped working. So why is this a 5 star review?? Because the way in which Lithe responded was pretty impressive. No quibble, no trying to back out, they simply arranged overnight courier to collect the speaker, had it for 24 hours, retuned it the next day - in perfect working order. Whichever retailer you buy a Lithe product from you can rest assured that if you need help from the manufacturer, they are very much on hand.
I recently moved into a new house that had a pair of Lithe ceiling speakers installed. I attempted everything suggested online, to get hooked up to the speakers but had no joy.I then reached out to Lithe Audio directly, maybe hoping they might be able to recommend an engineer who I could pay for a repair. Lithe asked me to return the speaker for them to look at, with the only cost to me being the postage.This was posted and within a week they had sent me a brand new speaker.I was not the original purchaser of the speaker and had no warranty passed over to me from the previous house owners.For Lithe to replace the product shows a service and respect for the product they provide that is way beyond what I would have expected. If only all companies had this much pride in their products. Amazing. Thank you.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.litheaudio.com - A UK manufacturer of a wide range of AV products such as Bluetooth ceiling speakers, bathroom IP44 Bluetooth ceiling speakers, WiFi ceiling multi-room speakers, Bluetooth garden speakers, and wireless cinema systems.
turnerbookwriters.com
www.vinylmeplease.com
audiio.com
theebookexperts.com
artstorefronts.com
twostorymedia.com
ecomlyads.com
usabookpromoters.com
primepublishingstudio.com
amazonmusic.com
