I've been a customer since 2021. I ordered a high-end automated litter box and immediately encountered problems. After trying two used bases and one power cord, it finally functioned properly. I then decided to upgrade to a newer model. After waiting 8 days for delivery, I set it up and it seemed fine at first. However, when I attempted to cycle it, I was greeted with a black screen—completely unresponsive! This is incredibly frustrating for such a pricey product. It should operate without any problems. I'm awaiting a replacement, but if it doesn't work perfectly, I will no longer engage with this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Having a pet makes everything a little more magical—and we’re creating a world where that magic is endless. Since 2000, we’ve helped pet parents outsmart daily chores by solving the problems that matter most.
We aim to be the worldwide leader in connected pet care and refined pet accessories, building beautiful solution-oriented products that solve problems, are enjoyable and intuitive to use, and deliver meaningful insights for pets and people alike.
All repairs and service are done in-house at our Michigan and Wisconsin facilities by our expert technicians, so you can always count on quality service when you need it.
Our USA-based customer experience specialists work closely with our on-site engineers to deliver fanatical support before, during, and after a purchase.
Our 200+ person assembly and fulfillment center located in Juneau, Wisconsin is Whisker’s hub for assembling and distributing our premium products.
We’re on a mission to transform the future of pet care and build beautifully functional products that help make life with your pet endlessly better.See more
