I encountered a challenge with warranty registration after buying my product from an authorized distributor, and initially, it was quite perplexing. The customer experience team handled everything exceptionally well. Special thanks to the representatives for their kindness, professionalism, and clear communication. They took the time to assist me, guided me through the process, and ensured my device was properly registered. The issue was resolved smoothly and exceeded my expectations. This is precisely the level of care and support one hopes for when investing in a premium product. Thank you to the customer experience team — truly outstanding service!
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Having a pet makes everything a little more magical—and we’re creating a world where that magic is endless. Since 2000, we’ve helped pet parents outsmart daily chores by solving the problems that matter most.
We aim to be the worldwide leader in connected pet care and refined pet accessories, building beautiful solution-oriented products that solve problems, are enjoyable and intuitive to use, and deliver meaningful insights for pets and people alike.
All repairs and service are done in-house at our Michigan and Wisconsin facilities by our expert technicians, so you can always count on quality service when you need it.
Our USA-based customer experience specialists work closely with our on-site engineers to deliver fanatical support before, during, and after a purchase.
Our 200+ person assembly and fulfillment center located in Juneau, Wisconsin is Whisker’s hub for assembling and distributing our premium products.
We’re on a mission to transform the future of pet care and build beautifully functional products that help make life with your pet endlessly better.See more
