Absolutely useless customer service. They were very good when I started with them about 6 years ago. Hopeless now. Every time you write to support, even replying to their emails, they start up another Case number. A different person responds asking for information that you have already given in previous messages & no one seems to know what they are doing. I have been trying to sort out an issue for over a year, which is costing me money. Worst booking site ever!!!!!!!!!
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Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
• A perfectly-sized property management system built for the way you operate
• A commission-free booking engine to drive direct bookings
• A powerful channel manager to connect with top online channels
• A website builder to create or refresh your site
• Insights and reports to guide smarter decisions
• Built-in payments that save you time on every booking
• The ability to list on metasearch sites like Google Hotel Ads
• Tailored pricing recommendations powered by real-time property and market data.
And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more
