littlehotelier.com

4.4
4.4 Based on 159 reviews

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do...

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McKenna
They won’t cancel Trial - Avoid

Extremely dodgy - refuses to cancel my trial despite 6+ requests. I signed up to their trial but I found their software so complicated and annoying (it kept turning my already listed Airbnb listing off) that I cancelled via their cancellation request form. When I didn’t receive a confirmation the next day I filled out the form again and called and was assured that I would receive a confirmation shortly. Over the next days I was bombared with sales calls offering me training but I didn’t receive a confirmation. I emailed them 3x times asking for cancellation but nothing. After 10 days I started a chat again asking for cancellation but was told their system doesn’t process the cancellation for some reason and that I should follow up the next day. Long story short, they still haven’t confirmed the cancellation and the automatic payment is still enabled in my account. They are the most dodgy company I’ve come across - they seem to try to force me to stay at all costs.

1
Date of experience: May 29, 2025

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Business Details

  • Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
    • A perfectly-sized property management system built for the way you operate
    • A commission-free booking engine to drive direct bookings
    • A powerful channel manager to connect with top online channels
    • A website builder to create or refresh your site
    • Insights and reports to guide smarter decisions
    • Built-in payments that save you time on every booking
    • The ability to list on metasearch sites like Google Hotel Ads
    • Tailored pricing recommendations powered by real-time property and market data.

    And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more

  • language https://littlehotelier.com

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