Initially, I was frustrated to find that although I cancelled within the 30-day free trial, the cancellation wasn’t properly processed. I was later transferred to a different department that required 30 days' notice to cancel, resulting in an unexpected charge. After persistent follow-up on my part, Little Hotelier acknowledged the error, issued a refund, and assured me they’re taking steps to prevent this issue from happening to others. While the process was frustrating, I appreciate their eventual resolution and willingness to improve.
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Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
• A perfectly-sized property management system built for the way you operate
• A commission-free booking engine to drive direct bookings
• A powerful channel manager to connect with top online channels
• A website builder to create or refresh your site
• Insights and reports to guide smarter decisions
• Built-in payments that save you time on every booking
• The ability to list on metasearch sites like Google Hotel Ads
• Tailored pricing recommendations powered by real-time property and market data.
And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more
