I have ordered 2 times (and will order again) from this shop, the first time was just perfect. Box was delivered in time, beautiful to unpack and just good overall experience.The second time my box was lost in translation and did not get delivered by the postal service. Even though it was not their fault and they did not make any mistakes, they responded very kindly and together we figured out where the little rascal was. Since the return of the package would take too much time, they sent me a new box right away without me having to ask for anything. I love how they came up with a solution and took action without you having to beg or feel like a burden. Their customer service is just really good, it might be this strange period but it really made my day how kind they were.
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