I have always respected Little Wonderland for its generally excellent service, reliable delivery, and good product range. I ordered the Dr. Althea 345 Relief Cream after seeing it widely recommended on TikTok, particularly for acne-prone skin.Unfortunately, the product caused a significant allergic reaction. Despite this clear adverse effect, I was informed that due to hygiene regulations, no refund or even a store credit would be issued for an opened product.I find it unacceptable that a company operating in the European market can refuse any form of reimbursement when a customer experiences a harmful reaction from a purchased product. This rigid stance disregards basic consumer rights and health considerations.Consumers should never bear the full risk for adverse reactions caused by products they purchase in good faith.I am deeply disappointed by this experience, and I believe that with such a level of service, I will not be purchasing from Little Wonderland in the future.
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