The choices they offer are nice, however delivery quality and communication are largely lacking. Due to their choice of delivery partner (PostNL), my package wasn't delivered (or it was, but got stolen because it was just left unattended in the hall, of course that's PostNL issue and not this company). However, it happened because the Little wonderland didn't send me any confirmation that the delivery was issued, nor I was provided with a tracking code in advance. It was send to me after the package was already "delivered".I contacted the support, and they suggested to send the package again. I communicated the problem with PostNL and asked if any alternative delivery is available, but this question was ignored. Then, AGAIN they send it out without providing a tracking code or expected delivery date. Unfortunately in this situation there is nothing I can do to ensure the delivery from my side, and the package was not delivered again. After this I contacted the support again, and received no refund still (the order was initially made in 2024).There are many alternatives for Korean skincare shopping (in NL and Europe), with much better customer support and lower pricing. The only reason to be a Little Wonderland customer is their fast delivery and nice promotions they offer, but since the customer support is so bad I won't recommend to use this services if you want to see the products you paid for. Again, to wrap up - the main issue with my order was due to their delivery partner's (PostNL), but bad communication from the customer support and lack of delivery options from Little Wonderland is the reason I won't be using or recommending this website anymore.
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