I ordered and 10 minutes later I emailed to cancel after checking trust pilot and seeing the awful things about this company - stealing and lying and cheap products. They say they charge a 5% cancellation fee which is illegal before the item has been dispatched. I've so far asked 3 times for a refund and they just keep sending me begging emails to keep the order. I will update with what they say in the next email. Update: they finally agreed to the refund but have charged me 5% fee despite saying they wouldn't in a previous email. Absolute shambles of a company, I'll be taking it up with my bank.
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