One order placed and out of the six Cichlids only three survived. There were two bags, one contained three electric yellow cichlids that had enough water in it to support 1 cichlid and the other bag had 3 blue peacock cichlids which had enough water but they were all males so one had his tail fin chewed off on arrival. Bag #1 electric yellow cichlids with two DOA fish. Water was horrible smelling and there wasnt enough to support three fish for a 24hr period. I filed a claim after i did their acclimation steps. They did get back to me with credit for the two E yellow cichlids. Bag #2 there was plenty of water in this bag for three nonterritorial fish but not when you have territorial fish like cichlids so one of the fish arrived missing most of his tail fin. I still acclimated them all and was not surprised to find the one damaged fish dead within 24 hrs. I filed a claimed right away and have heard nothing. I filed a second claim and have heard nothing! This company had standards back when it was Drs foster and smith. Now it seems to be run by people who dont seem to care. Never again will I order from them. Also they ask who packaged the order. Maybe this is something they should know and why should we tell them this information. They obviously dont care enough to do anything about it based on how they ignore their own claims! Hey Live Aquaria get back to me before i have to do a charge back because you dont follow your own guarantees! Order Number: A4214371
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LiveAquaria is the largest online shop for all of your fish needs. From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. Shop today and get free shipping o...