STAY AWAY FROM THIS COMPANY!!!! DO NOT BUY THE FISH THEY SELL!!!!Especially don't buy if they come from California as the rep, I believe her name is Shari, made it clear that those fish are no handled the same as they are in Wisconsin, very clearly implying that the California fish always have issue. If you are the same company, you need to make sure no matter where your facilities are that you follow the same protocol. And to knowingly tell people the fish there aren't treated with as high a standard as the ones in Wisconsin, and then to do nothing when all of those fish die. This is one messed up company.Will not ever buy from this company again. From the moment I received these fish I was having issues. From shipping issues due to their incompetence and now 3 dead fish with another on the way out, to all of my other fish now all sick and diseased . They extended warranty on one fish but ignored the issues I was mentioning going on with the other fish when trying to talk about them as well. Within 3 weeks of of getting them they are now all dead. My orange shoulder tang is now jerking and twitching about, the exact same thing my powder blue did a few days before dying. The fish they sent me came with blotches, which they said is possible HLLE(acted like that was not a big deal that I had to spend even more money to treat the fish) and the Powder blue they sent me was wayyyyyyy bigger than it was supposed to be and ended up being riddled with ich. Not great with communication, nor do they care when a fish dies, just a generic sorry for your loss text.I have a very established tank 3-5 years old and had no issues what so ever until these fish came in.Please save your self the pain of watching these fish suffer and die as well as your money.I see in responses they offer for you to give them your order number and they will respond with a solution. They're solution will just be possible prevention methods for future. Basically how to treat HLLE, possibility of swim bladder from going over mountains or possible aggression. No real solution that helps rectify the situation or whats happened.
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