liveaquaria.com

Free ICK with every order of dead fish or bag of water

let me start off with saying I've been breeding fish for years and and know what I'm doing.I ordered 10 Panda Corys 6 Aldofo's Corys 5 Tiger Barbs and 6 Cherry Barbs. The order was split into 2 shipments for whatever rason. The first order shipped then a few hours later I got an email that the second order was delayed due to Covid and would be shipped once 75%of my order was available keep in mind i had already been charged at this poing. I received the order of 10 Panda Corys, after drip acclimating them for 4 ours I placed them in a completely cycled quarantine tank with no other fish and immediately noticed they all had ICK very badly. About an hour after putting them in the tank 4 of them started swimming at the top of the tank with their mouths out of the water but not moving much at all. 1 fish ended up dying before the lights went out I Emailed the company to inform them of the situation and that 4 fish were not doing well and see if they would work with me at all on this issue. It was around 5pm their time so I was not surprised that I didn't get a response that day however I did receive notice that my second order had shipped to be delivered the next day. The next morning I woke to 3 more dead fish and once I got home from work the remaining Panda corys had perished. I had still received no response from LiveAquaria but did receive my second order. I opened the package very curious to see what disease this shipment would be infested with but was even more surprised to pull out a bag filled with only water Not a single fish in the shipment. Emailed the company for the third time only to receive no response. I wish I would have read reviews about this pathetic company before ordering. I've disputed the charges with my credit Card Company and encourage anyone else with similar issues to do the same. Hope you go out of business soon for the sake of all of the fish you're Murdering.

Date of experience: Apr 09, 2022