My experience with LiveAuctioneers has resulted in significant financial loss and raises serious concerns about the platform’s practices and consumer protections. I purchased three artworks through their platform that were later conclusively determined to be counterfeit, with written confirmation from the respective artists.
Despite submitting clear evidence and supporting documentation, LiveAuctioneers failed to take meaningful action, provide restitution, or offer any viable resolution. This is particularly troubling given that payments were processed directly through their platform, creating a reasonable expectation of buyer protection and transaction security.
In my view, this reflects a failure to adequately vet sellers, enforce authenticity standards, and protect consumers from fraudulent activity. Furthermore, the lack of responsiveness and accountability from their customer service raises additional concerns about compliance with basic consumer protection standards.
My subsequent research indicates that this is not an isolated incident. Multiple customers have reported similar experiences involving counterfeit items and a lack of resolution, suggesting a potential pattern of negligence or systemic failure. I strongly advise potential buyers to be extremely cautious. Based on my experience and other victims, I cannot recommend using LiveAuctioneers.
Claim your business profile now and gain access to all features and respond to customer reviews.
With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor.
By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale.
LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more.
Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via:
+The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail;
+Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design;
+The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot.
There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.See more
