livechatinc.com

2.5
2.5 Based on 21 reviews

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more ac...

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Bertram Foster
Frequent issues and slow support

The application has persistent issues, and customer support takes weeks to respond, often without a clear understanding of the problem. I've been informed that the team is working on it, but it's been three weeks with no reply to my inquiries.

1
Date of experience: Aug 08, 2025

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Business Details

  • LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.See more

  • email support@livechat.com
  • call +16172752400
  • language https://www.livechatinc.com/help/why-should-i-set-up-chat-greetings/

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