livechatinc.com

2.5
2.5 Based on 21 reviews

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more ac...

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Venetia
Negative impact on my business

I've used this plugin on my website for several years. Initially helpful, it has started to harm my business over the last year. It frequently logs me out on all devices, and the worst part is that I have no way of knowing when it's offline. Customers may try to reach us without our knowledge due to a lack of notifications. At this point, this service is doing more harm than good.

1
Date of experience: Aug 23, 2025

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Business Details

  • LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.See more

  • email support@livechat.com
  • call +16172752400
  • language https://www.livechatinc.com/help/why-should-i-set-up-chat-greetings/

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