Avoid This Company – Fraudulent Charges & Terrible Customer ServiceI canceled my LiveChat membership almost a year ago, yet out of nowhere, their system started charging my card in December, January, and February. When I contacted them to request a refund, they flat-out refused, despite the fact that I had already canceled long ago. This company is fraudulent, and their billing practices are highly questionable.I’ve since issued a chargeback with Capital One to recover my money. On top of that, their service is way overpriced for what they offer. You’re much better off using Zoho Chatbot, which provides far better value and customer support. Avoid LiveChat at all costs!
Claim your business profile now and gain access to all features and respond to customer reviews.
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.See more
