livechatinc.com

2.5
2.5 Based on 21 reviews

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more ac...

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Damian Johnson
Promising features but unreliable service

This service has great potential but is plagued by frequent bugs and slow support. Each time I attempt to set up a campaign or start a new chat, it fails to work. Resolving these issues often takes hours or even days, although they should be fixed within minutes. My time feels undervalued.

2
Date of experience: Dec 17, 2025

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Business Details

  • LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.See more

  • email support@livechat.com
  • call +16172752400
  • language https://www.livechatinc.com/help/why-should-i-set-up-chat-greetings/

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