Recommended by my vet nurse, my bearded dragon has been sick and I was desperate to find a Dubia supplier for him where they don’t all arrive dead . Ordered Saturday , arrived Tuesday- but no Dubias and no explanation . On emailing- still no explanation but was told a replacement would be dispatched yesterday . Mail has already been - no roaches . I clearly need to keep looking for a reliable live food supplier with good communication. I can only hope I get a refund, very annoying considering the dubias were the main reason for ordering .ETA:So the replacement order arrived with one pot of 12 instead of two. So I paid £6.50 for 12 roaches and your email states my trustpilot review is harsh - yet I’m let down again . I would love to recommend you and feel confident to order again if things are rectified .
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We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd.
Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate.
Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.See more
