livefoods.co.uk

4.6
4.6 Based on 140 reviews

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are abl...

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Average Rating

4.6

/
5

140 Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

All Reviews

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Review Time

Dannii Figueira
I normally buy my locusts from a shop as I worry buying live food online and it them turning up dead

I normally buy my locusts from a shop as I worry buying live food online and it them turning up dead but I asked in my tarantula group and was recommended to come here. I ordered a medium and large locusts and was surprised at their size as they are normally smaller from the shop but I'm not complaining and know to order smaller next time. Everything was packaged well and the food was fresh and all still alive. Arrived the next day from ordering. 10/10 will be buying from here from now on rather than having to travel

5
Date of experience: Mar 03, 2026
Dannii Figueira
I normally buy my locusts from a shop…

I normally buy my locusts from a shop as I worry buying live food online and it them turning up dead but I asked in my tarantula group and was recommended to come here. I ordered a medium and large locusts and was surprised at their size as they are normally smaller from the shop but I'm not complaining and know to order smaller next time. Everything was packaged well and the food was fresh and all still alive. Arrived the next day from ordering. 10/10 will be buying from here from now on rather than having to travel

5
Date of experience: Mar 03, 2026
Clare Robson
Great products, the calci worms keep my chickens very happy.

My chickens love these Calci worms. They are package well, they look healthy and amazingly good for my chickens. The customer service is excellent after a little computer hipcup the issue was resolved quickly and efficiently.I can highly recommend.

5
Date of experience: Sep 18, 2025
molly johnson
Fast delivery and good quality

I have been buying from this website for 4 years. Their locust's are always fresh and great quality for my leopard gecko. Always delivered within 1-2 days.

5
Date of experience: Sep 03, 2025
Deb C.
Do not order from this website 😡😡😡😡😡

Don’t not order from this website as I ordered and did not receive my items and have reported it to trading standards and to my bank but need to wait 15 days before I can receive a refund which is stupid as it’s my money not happen and I reported the website 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 and I have tried and tried and tried to contact them with no joy Warning do not use these as money has come out of my bank account to there company 😡 I am reporting as fraud Would upload photo of proof but do not know how to upload and I have emailed them and nothing £51.30 is a lot of money I have reported as this could happen to anyone

1
Date of experience: Jun 16, 2025
Quincy Lewis
Consistent Every Time

Never had a bad order from this place. I've ordered crickets (black & silent), roaches (dubia & red runner) and waxworms from them and they've every time arrived in good condition with usually zero DOA. Most parcels fit through the postbox so I don't have to time orders carefully to be when I'm in. Dispatches and delivery have been exceptionally fast too.

5
Date of experience: May 12, 2025
Aleana Cooper
The process of ordering is easy to…

The process of ordering is easy to follow. very fresh crickets,size exactly as i wanted , quick delivery , good prices. good value for money as well

5
Date of experience: Apr 07, 2025
StainMc
Reliable, consistent and great customer service

We've used livefoods.co.uk with a repeat order for a little over three years. During this time we've had consistent deliveries with very high proportion of live stock. We've had one delayed delivery (Royal Mail's fault) which had a high fatality rate, but this wasn't Livefoods' error.All of our engagements with the post-sales support team have been excellent with fast responses and quick resolution of our enquiries. This included both changes to the frequency and cancellation of the repeat order.If they have what you want and have the delivery options you need, then they're easily recommended.

5
Date of experience: Jan 27, 2025
ShocoWhite
Brilliant Service.

Brilliant Service.My email enquiry was answered promptly, with clear instructions. I have been dealing with Livefood UK for 4 years and have never been disappointed with their service.

5
Date of experience: Dec 17, 2024
Very quick delivery

Very quick delivery. Always alive. The only problem is the uneven cricket size per shipment. I can get a bag full of juicy big crickets and the next shipment you can have just a swarm of tiny little once.

3
Date of experience: Dec 01, 2024

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Business Details

  • We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd.
    Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate.

    Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.See more

  • email steve@livefood.co.uk
  • call 01934750743
  • language https://www.livefoods.co.uk

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