12/20/2025 - NP Cordilia Njoku was rude and did not even care to hear me out. I have chronic sinusitis since a child, 46 years old now. 3 past sinus surgeries. Presently 2 weeks of sinus symptoms. My 15 year old had 6 different doctors appointments M-TH of that week and then a major surgery Friday with 2 days in the hospital, discharged Sunday. I work full time at a school with Autistic K-2 students. Like in the past I thought that LiveHealth would help me. I was wrong. She told me it was not an urgent care problem. That I had to see my PCP for blood work to get antibiotics. I told her I had an ENT appointment in a week for them to scope my sinuses. I also told her I had a full lab panel drawn a week ago by my Endocrinologist and all my labs were normal including kidney and liver (I am a Medical Laboratory Tech-I worked in a hospital laboratory (10 years) until I had my 15 year old and I also ran all in house test and drew blood on patients at a large PCP office for 2 years) BUT NO HELP from a very rude lady that would not even let me talk. SO I guess LiveHEALTH is not for URGENT CARE. You should not advertise that you are an URGENT CARE facility if your doctors are going to tell you to go to their PCP on a Saturday while your child is admitted into the hospital, when the provider diagnosis is a sinus infection.
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