I contacted LiveHealth to request a medical clearance letter from the psychiatrist Dr. Fletes, explaining what I needed. They contacted him and then responded that I needed to book an appointment, which I did. I confirmed that he would write said letter after the appointment. I went ahead and paid the $170 fee as I don't currently have insurance. Dr. Fletes said he would send the letter within three business days. I have yet to receive it, and it's now April. I contacted him multiple times along with Customer Service. They have not responded to me.
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