Long story short, my husband saw a psychiatrist through LiveHealth, a few days later he was in the hospital for his mental health, got released, and was instructed to follow up with his psychiatrist within the week because the meds they gave him only lasted 14 days. I booked him an appointment and the doctor rescheduled twice with no reason provided. The last rescheduling was for the day before the 14 days of meds were up. I tried to book him with a different psychiatrist through LiveHealth for a sooner appointment. That one ALSO gets canceled. I call customer support and she (rudely) tells me that it's in their terms and conditions that the providers can't prescribe controlled substances so that's "probably" why they keep canceling. So they were going to just keep rescheduling his appointment forever without any explanation? That's so extremely dangerous for a psych patient, I can't even believe they don't see what's wrong with this. Do not use this service.
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