Booked an early morning intake appointment two weeks out, because that was the only time they had available that I was able to make. Six hours before the appointment, in the middle of the night, the provider canceled and scheduled it for five hours later, right in the middle of the work day. Which I can't make. If I could make that time, then I would have made it for that time. If I had cancelled the appointment in that same time frame, I would have been charged.
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