YOWZA. This has been a terrible experience for me. My last 2 employers were self insured, with their own clinics so I do not have an independent Dr. I need one, but in the meantime I just need a prescription. I have tried 3x to get a telemedicine appt and now 1x to get a video appt. 10 mins turns to 30 turns to hours and days. No one calls. The video claims they are ready but no one is there. I will say LiveHealth cust service is top notch. The people who answer when I have to repeatedly call and complain are very nice but they have no control over the doctors. This is sloppy - very, very sloppy. In the last 2 weeks I have literally spent no less than 10 hours of my life to get a prescription I've been on for years. I just FINALLY spoke to a doctor. The entire call, including me looking up my pharmacy info, was 4 minutes and 20 seconds. There is NO reason it should've been so difficult. Tomorrow I will spend some time getting a primary physician so I am never in this position again of having to use this "service"
Claim your business profile now and gain access to all features and respond to customer reviews.
