I went to family gathering and was exposed to the Flu. 24 hours after I was very sick. Fever, chills cough, congestion. I set up a call with a Dr. The call was 4 minutes, which is fine. The Dr. Prescribed Xofluza. I went to the pharmacy and my insurance will not cover it. Went home and left a message for the doctor and called customer service. 24 hours later no response from anyone. Still sick. Called customer service again and they said set up another appointment with another doctor and have them send in something different. Why should I have to pay again? Why can't the doctor that I spoke with just change my prescription? My regular doctor would. I will never use this service again and will report to corporate HR how bad this company is. They dont care about you as a patient, just making as much money as possible by getting as many people in and out as fast as possible. Please stay away. This is not a good or safe option for your health.
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