Poor customer and tech service. I would not recommend this service. I saw one doctor twice and it was a positive experience but the next two times he cancelled on me, once for techical issues on his end and for an unknown reason the second time. His next availability wasn’t for a month out and that’s unacceptable when medication is needed. Their app removed all my history and care team and they weren’t able to recover it so I was not able to message the provider directly because he wasn’t listed on my care team. Waste of time and this has left a negative impression on mental health. The technical support was useless and it felt like they were unfamiliar with their app and webpage. I spoke to 3 different people and it seemed they had no clue what I was even talking about.
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