I would leave 0 stars if I had the option. We have been waiting for 1 1/2 hours to be connected to a physician for my 17 year old daughter. The first time we were notified that someone would be with us shortly. Then we got a message that the person was unavailable. We could either cancel the appt or choose another clinician. After choosing a new clinician and waiting another 30 minutes, we received a message that a clinician was available. We logged on, a person's name was displayed, and the appt was immediately cancelled.What a joke! Please do not advertise 24/7 care when that is obviously not an option. If we would have known that we would be ignored TWICE online, we would have gone to the in -person clinic which is now closed. RIDICULOUS!!!!
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