livehealthonline.com

2
2 Based on 201 reviews

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Julianne C.
Can't pick a doctor

Livehealthonline just sent me an email: "Choose a doctor and see the same doctor every time" but you can't pick your doctor anymore. I was excited that they may have finally fixed the problem of not being able to pick your doctor but you still cannot pick your doctor. Do they realize that it isn't working since the upgrade? I think the problem is that Amwell sends out these emails as indicted at the bottom of the email and at Amwell you can pick your own doctor. Livehealthonline does use Amwell's program but Livehealthonline modified it so Livehealthonline doesn't allow you to pick the docto anymorer. They need to fix this problem before more and more people stop using it. I have stopped using it and so have a lot of other people. Just but it back the way you had it before the upgrade on Dec 28...it worked fine until then.

1
Date of experience: Feb 22, 2024

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