livehealthonline.com

2
2 Based on 201 reviews

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Noah R.
The new interface is the worst change I've seen

Add me to the chorus of people complaining about the new site. The change is awful! ALL previous correspondence I've had with my doctors is GONE. All emails, messages, etc are unretrievable in this new interface. They're response -- sorry for the inconvenience. 3 years of history ERASED. and it's not like I have a back up in my own emails as they were contained entirely within the site. I also had to re-enter all my information all over again. It's obvious they made changes to the backend and someone or something broke stuff.I've used the site in the past and loved it. I found my current doctor and therapist on the site. This website change is just the worst though. The interface is terrible and if I didn't have to use it for my current providers, I'd have dropped it immediately.

1
Date of experience: Jan 08, 2024

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