Scheduled a 3pm appointment for today, 10 days ago. The appointment was confirmed. Today I get an email AND a text, reminding me and reconfirming the appointment. 3pm rolls around and no text or email with a link. I sign into the app and it's like I never had an appointment scheduled to begin with. Apparently they don't even tell you now when they've cancelled your appointment. Wish I could rate the service lower.
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