If I could give this company zero stars, I would. My son has what looks like a MRSA infection. I needed to speak with a doctor after hours, and did not want to go to the ER and risk exposure to covid-19. I went online, selected a doctor, and was put in a virtual waiting room. Six hours later, at 1:30 a.m, I received a call with a recorded message saying the provider declined my request. The next morning, I called the customer service line, waited an hour, and ended up requesting another call from a provider. I was once again put in the virtual waiting room. It's been almost 24 hours now, and still haven't heard anything. In the meantime, I called a local online health service, spoke with a doctor, and picked up my son's prescription
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