We requested an appt with the first available physician at 1:42 pm today. We were placed in Ingrid Carters queue as 11th in line. It has been over TWO 1/2 HOURS WE ARE AT 2nd in line and I looked up Ingrid Carter on another device and she is listed as OFFLINE!!I realize these are extreme times we are living in BUT THIS IS RIDICULOUS!!! We could have chosen another provider OR ANOTHER TELEMEDICINE COMPANY. I WILL NEVER USE YOUR COMPANY AGAIN and will voice my opinion on social media and to my insurance company.
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