Would give a lower rating if I could. Have tried to use this on 3 separate occasions and failed to reach the doctor all 3 times. 3/13/20 - Waited for close to an hour and enabled the text me option only to realize i received no text and the session had ended. Again tried contacting Dr Shaun Weaver on 3/16/20 twice - From 5-6 PM - After waiting for more than an hour, i was next in line to see the doctor. I get a message saying the doctor lost his connection and it kicks me out of the line! Had to rejoin with 7 patients in front of meFrom 6-7 PM - Again, waited for an hour, it was my turn and the same doctor ends my session and i am kicked out. Utterly useless service if patients cannot reach out to doctors. There must also be a way to rate the doctors who don't value patients time. Lost a good 2 hours today for nothing.
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