I want to mention that the support team is quite impressive. Their home protection program handled my two unpleasant incidents with significant damage efficiently, and I was surprised by their quick responses. However, my main concern lies with the guests. Many treat it like a budget alternative to a home exchange community. I now only accept guests with solid history and badges to ensure they’re genuinely interested in home exchange, not just looking for a cheap stay. The platform could do more to maintain a true community of individuals who want to exchange homes rather than becoming a discount hotel option.
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