WORST CUSTOMER SERVICE, heavy bottles make it inconvenient for travelling. My husband and I both have LARQ bottles and we have had different issues with our bottles. My bottle is difficult to close and open and my husband’s has this metal smell and taste since he received it. We contacted customer service before the end of our warranty and they sent new gaskets claiming that this would help solve my issue. For my husband’s, they just sent a video showing how to properly clean it. We tried their «solutions » for a couple months and since it did not solve our issues, decided to contact them again. They simply replied that our warranty was expired…. It felt like they purposely tried to prolong the issue. I kept trying to explain to them that I contacted them before the end of our warranty so they offered a 15% rebate on new order :/ as if I was happy with my first order to purchase another one lol! The customer service was extremely bad. We had to run after them because they would take weeks to answer. The bottles are also so heavy it makes it hard to carry when travelling or simply carrying around. I took mine while travelling once and the light stopped working when it went it went under the security belt in the airport… so much for claiming that it’s good to travel with lol Anyway, not worth the price really. I would never recommend it to anyone.
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A self-cleaning water bottle that'll help you reach your hydration goal. Neutralizes up to 99.9999%* of harmful, odor-causing bacteria using UV-C light.
