Review Time
Awesome customer service! The bottle is amazing! The only caveat is the app. Does not make justice to the high quality bottle! My favorite feature is when the bottle blinks as a reminder to have a sip! Love love love
It leaks when you pour it. Resetting the filter can take multiple attempts. Some of the lights on the pitcher are different than the lights in the manual. It can be difficult to disassemble so that you can clean it as one of the pieces inside fits too tight.
I will never buy anything from Larq again.
Deceptive marketing. I ordered a bottle. There were no filters mentioned when I clicked on it. It turns out, I ordered a filter subscription. I phoned up to cancel. They cancelled the subscription but not the bottle, that I had paid for. So, no filers, no cancellation and no reduction in price. 🦈
Deceptive marketing. I ordered a bottle. There were no filters mentioned when I clicked on it. It turns out, I ordered a filter subscription. I phoned up to cancel. They cancelled the subscription but not the bottle, that I had paid for. So, no filers, no cancellation and no reduction in price. 🦈
Took me 20min to find on their site where to write a review and couldn’t. Have to write the review in multiple other platforms now. This water bottle does not function well for the price at all. Tested different tap water running through the “filter” I have to gasp on just to get water through. The taste is the same and I assume the purity is the same as tap water it came from “minus chlorine if it even had chlorine” I was excited that the bottle unscrewed mid-section for cleaning but does not, only an aesthetic. Very difficult to clean.
I paid $1 to join a “VIP list” that was supposed to give early access to purchase a bottle before it sold out.This VIP list never actually existed, and I had to order at the same time as everyone else.Although I managed to buy the bottle, I was disappointed with the product. One of its advertised features is water intake tracking, yet the charge indicator never showed when the bottle was fully charged, making the feature unreliable.I decided to return it, and the refund process was extremely slow:Over one week for the first responseSeveral more delays to get return instructionsWeeks with no updates after the bottle was sent backWhen the refund was finally approved, I was refunded $20 less than the original amount, with no explanation. Shipping was free, and the refunded invoice is not transparent, showing inconsistent totals.After multiple follow-ups and long delays, I am now disputing the transaction with my credit card company.I trusted this brand because its products are sold through Apple, but between misleading promotions, product issues, and poor customer service, this experience was very disappointing.
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A self-cleaning water bottle that'll help you reach your hydration goal. Neutralizes up to 99.9999%* of harmful, odor-causing bacteria using UV-C light.
