Really terrible experiences with this company. I ordered twice from them and they cancelled both orders before Christmas. Which meant the Christmas gift wouldn’t come and they continued to offer stupid excuses. Then I contacted customer service who are the rudest people I’ve ever encountered. Using phrases like “make it make sense” and “you don’t know how to listen”. I ordered the gift a third after two cancelled orders and the order never came. I contacted them and they were extremely unhelpful. I tried to get a refund for two months and they tried to make jump through hoops because they wanted me to give up on the suitcase I ordered. Contacted Revolut. Got my money back. Such a shame as custom suitcases are a niche market. Wouldn’t recommend. Stay away
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Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.
