Booked an appointment and managed to get one on the same day. However, got messages of the appointment being delayed several times due to appointments running over. Waited over an hour now and finally received a message saying it’s now been rescheduled to tomorrow. The app sent me messages about my appointment being delayed but when you click into the message, it just disappears so it doesn’t go into an inbox or anything. Overall very frustrated and disappointing experience. At least if I tried to call my local gp, I’ll know straight away that I won’t have an appointment instead of waiting around for an appointment that doesn’t happen.I had also called their support line and they said my appointment was going to go ahead today. Absolutely rubbish experience.
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Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more
