livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

All Reviews

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Review Time

Julia Kelly
Consistent positive experiences with my recent appointment

I have used the service many times, and my latest appointment was quite satisfactory. The doctor was courteous, knowledgeable, and took the time to address all my questions without hurrying me. I was able to secure an appointment the next day instead of waiting nearly 3 weeks! This really alleviated my anxiety as I needed clarification on an abnormal blood test result.

4
Date of experience: Jan 15, 2026
Lila Parker
A great alternative to long surgery waits

I have used the service multiple times. My latest appointment was a very positive experience. The doctor was courteous, knowledgeable, and took the time to address all my questions without hurrying me. I managed to secure an appointment the next day instead of waiting nearly three weeks! This alleviated a lot of my anxiety as I sought clarification on an abnormal blood test result.

4
Date of experience: Jan 14, 2026
Wallace Rogers
Same day appointment with the doctor

I had a same day appointment with the doctor. The timing was perfect. I felt heard. A follow-up was arranged, and necessary investigations were requested. I would definitely recommend this service.

5
Date of experience: Jan 13, 2026
Jade R.
A valuable addition to in-person consultations

A truly valuable addition to face-to-face consultations with a doctor. The process was well organized, with clear booking, notifications, and follow-ups.

5
Date of experience: Jan 09, 2026
Matyteknouz
Outstanding service that greatly helped me

The doctor was fantastic and resolved my issue efficiently, arranging both a prescription and a blood test for me.

5
Date of experience: Jan 07, 2026
Mallory Barnes
Top-notch service with quick triage

Excellent service with prompt triage and prescriptions. I consistently use this service. The analysis is fast, and securing slots is easy.

5
Date of experience: Jan 02, 2026
Zack
Convenient booking process

The booking process was straightforward. The only drawback was a rescheduling a few hours prior. The doctor was great; I have no complaints.

4
Date of experience: Jan 02, 2026
Raymond Howard
Doctor did not show up

I waited for an hour, but the doctor did not arrive. There was no response from the support line. Very disappointing service. I will be filing a complaint with the relevant authority.

1
Date of experience: Jan 02, 2026
Adelaide Fisher
Early morning appointment secured

I managed to get an early morning appointment, received the prescription I needed, and avoided any waiting room hassle. This system is fantastic.

5
Date of experience: Jan 01, 2026
Aurora Walker
Review of my prescription

My first appointment was canceled without explanation. Thankfully, it wasn’t urgent, and I was able to secure another appointment within a few days. The doctor was polite and helpful.

4
Date of experience: Dec 31, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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