Well I fell victim, should have dug deeper before placing the order.I am extremely frustrated with this entire experience.I placed an order and requested cancellation the very SAME day (01/17)—before the order was fulfilled. Despite multiple emails clearly asking for cancellation and a refund, the company ignored my request and refused to process it. Instead of addressing the issue, customer support deflected responsibility and essentially stopped helping.The product arrived anyway, despite my same-day cancellation request, and to make matters worse, it is absolute garbage.When I opened the razor head, there was a gross, gooey substance inside, which is completely unacceptable for a personal care product. Could it be grease, maybe, BUT regardless, It looks unsanitary and unsafe to use. This is not just poor quality — it’s concerning. Not to mention gross. Between: • Ignoring a same-day cancellation request • Forcing delivery anyway • Poor customer service • And receiving a defective, unhygienic productI would STRONGLY advise others to avoid this company entirely. This has been a frustrating, time-consuming experience from start to finish.
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