I am compelled to share my experience regarding the after-sales service from this company. We had two projects completed, and the support afterwards has been incredibly lacking. For the first project, despite informing them about the exposure to wind, the hinges became loose immediately after completion. During a discussion with a representative, I was unfairly blamed for the issue. For the second project, I was told that water damage was the cause of a swollen cabinet, which is simply unreasonable. This company charges premium prices but does not take responsibility for their work. The after-sales service is practically non-existent, and the behavior of the staff has been unprofessional. Overall, my experience has highlighted several flaws in their service, and I hope this helps others in making informed decisions.
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