Review Time
I am really impressed with my new EV charger! LJM have been brilliant from the first time I contacted them through to after sales support. Peter and his team are prompt and professional. They offered a free and quick site survey before giving a fair quotation. Installation happened within a week from saying we wanted to go ahead and was a smooth process as a whole. The installation team had a complicated install with a drive at the end of my garden but handled it very well (even staying in the pouring rain to help me setup the app). Couldn’t wish for more.
I am really impressed with my new EV charger! LJM have been brilliant from the first time I contacted them through to after sales support. Peter and his team are prompt and professional. They offered a free and quick site survey before giving a fair quotation. Installation happened within a week from saying we wanted to go ahead and was a smooth process as a whole. The installation team had a complicated install with a drive at the end of my garden but handled it very well (even staying in the pouring rain to help me setup the app). Couldn’t wish for more.
We had fantastic service from LJM Solutions! Toby came round to do some electric work in one of our bedrooms. He was prompt and efficient and was happy to give helpful advice. Despite it being a messy job, he was careful to try and clean up after himself. I would 100% recommend.
A big thank you to LMJ for offering a 5 star service throughout; from both the administrative and the technical teams - clear communication was given before the installation on both the pricing structure and how the whole process would work. They also worked with us to ensure minimal disruption to our working hours - we were able to operate throughout with the team from LMJ going above and beyond, starting work early to ensure our business was not disrupted at all. We can not recommend them highly enough - and best of all, they were recommended to us by one of our patients. Thank you!
Once upon a time, in the gentle days of early September, we decided to bite the solar bullet. We turned to our energy company, and a few third parties, to discover a bewildering world of confusion. Still, we persevered. We danced through the digital hoops, clicked the right boxes, and lo! A real surveyor eventually appeared, to inspect our humble abode. And here, dear readers, is where our tale begins to twist. Our house, you see, is no ordinary dwelling. It’s an ugly awkward beast, full of quirks and corners, chimneys and challenges. Nothing quite fits. Routing cables was a puzzle, placing solar panels amounted to architectural Tetris. The energy company, deemed our home too troublesome and passed us on to their “trusted partners.” Enter LJM.With another round of online form-filling and digital poking, we took the plunge and requested a quote from LJM. We braced ourselves for the usual: poor communication, pushy sales tactics, and a general sense of dread. But instead, we were greeted by Madie. Madie was a breath of fresh air, professional, prompt, and wonderfully human. She walked us through the process, ticked every box, and even tolerated our smelly hound with a smile. A quick Google search confirmed our instincts: the reviews were glowing. We were sold. We bought the metaphorical T-shirt and booked our installation.Ah, installation day, that most sacred of days, a Friday, no less! A POETS Day, for those in the know. But alas, fate had other plans. The morning dawned bright. Scaffolding had been erected without fuss. The crew arrived at nine sharp, and the battle began. They worked tirelessly, fuelled only by tea, snacks, and the occasional loo break. Cables were routed, wossits were jiggled, and by 8PM, the job was done, despite that lack of POETS day, the team worked tirelessly, and the herculean task was complete, or so we thought.And here, dear reader, is where things went awry.Yes, some roof tiles were damaged (replaced in due course). But most tragically of all… we were missing our Zombie Apocalypse Switch. The mighty ZAS!In our eagerness to be sold to — and with a complete disregard of understanding what we’d bought, we overlooked the absence of the ZAS. For those unfamiliar, the ZAS is the magical device that allows your battery to power your home during a blackout, safely disconnected from the grid. Essential, especially for those of us living in the countryside. And so, we thought would begin the battle against the Beast of Contracts and the Dreaded God of Terms and Conditions. We penned our missive, with trepidation, proud of our shiny new panels, battery, and charger, but mournful for our missing ZAS. If this were a tale by the Brothers Grimm, the ending would be bitter, full of legal wrangling and corporate indifference. But fear not, dear reader. For this is a fairy tale, and fairy tales must end well.Remember that Friday? The not-so-POETS Day? We went to bed disheartened, when celebration should have reigned. But on Sunday (not Monday), an email arrived from LJM. With a deep sigh and a feeling of dread, we opened it, bracing for denial.Instead, we found an apology. A real one. And a promise: someone would contact us on Monday with… A PLAN (dun dun duuuurrrnnn).We were stunned. Had we slipped into a parallel universe? One where companies still believed in ethics and whisper it, customer service? We anxiously waited. Monday came. And with it, a promise fulfilled. Not only would we get our ZAS, but they would fit it with haste, acknowledging the mistake and eager to make it right. I searched for the catch. There was none. We accepted their offer, still slightly dazed. But ah, gentle reader, you knew the tale wasn’t over… The engineer arrived, ready to fit the ZAS. But alas! Our house, awkward as ever, left the engineer, like a teenage boy in a bra factory, not knowing where to look, to find a place that would suffice to fit the ZAS. The God of Regulations, stern and unyielding, declared that the box could not be placed outside the sacred distance of the main electrical thingummy-bobs.And so, the cabinet, the only decent bit of DIY ever done in our home, had to be sacrificed on the altar of Regulations. Its loss was mourned. But with its removal, the engineer returned yet again and triumphantly installed the ZAS. At last, we were protected from power cuts… and zombies.And so ends our tale, not of woe, but of wonder. A story of excellent customer service, strong ethics, and every single person we dealt with being polite, professional, and human. It’s easy to do a bad review. Harder to write a good one. We hope the effort we put into this one reflects the efforts LJM put into their installation and service and shows just how highly we think of them. Thank you all.
I really can’t recommend this company enough. We had our solar panels installed by them and they have been amazing from start to finish and beyond. Professional, friendly, competent, respectful and so helpful even with helping us get registered to export our excess energy. Communication is excellent (thanks Madi for all your help). I would happily recommend them.
What a pleasant surprise to do business with a company that gives you honest information and advice. I was set to purchase two batteries with solar panels but was advised that I wouldn't need them, so good honest advice rather than hard selling! The installation was carried our proficiently and I am delighted with Madi's dedicated approach and attention to detail, which included several follow up visits. Wouldn't hesitate to recommend them. They were far better on price too!!
So pleased with my new solar system, just wanted to say thank you to all the team at LJM Solutions who helped me. Very polite, friendly and professional service from start to finish. Chloe was so patient and explained how the system worked and all the savings I would make on my bills, she even offered me free bird proofing. When the lads came to fit the panels they were lovely, didn't make any mess and had finished the job in just a few hours. I have to say that I'm impressed with the huge Duracell battery I now have which saves me a fortune at night - so grateful to Chloe for recommending I opt for the battery. I chose LJM Solutions as they were a local family business, and because they were MCS certified, and I am so glad I did. Josh, one of the bosses has been out to check everything is working perfectly and explain how I can monitor everything on my new app. They made me feel part of their family. Thank you so much.
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Welcome to the UK's premier solar panel installer LJM Solutions. As industry leaders, we are committed to providing top-notch services that empower our clients to embark on a journey towards sustainability while enjoying significant long-term cost savings. With a focus on cutting-edge technology and expert craftsmanship, our team of seasoned professionals ensures seamless installations that maximize the potential of solar energy. We take pride in helping you positively impact the environment and your bottom line. Embrace the sun's power with us and join countless others who have already switched to clean, renewable energy. Contact us today to begin your transformation towards a brighter, greener future.See more
