The customer service representative in the branch was overly aggressive as soon as I entered. I knew where I needed to go and didn’t need that. An elderly man nearby mentioned he preferred speaking to a person instead of using machines and felt intimidated by the staff. The representative then rudely interrupted, making the situation worse. When it was my turn, I deposited cash but was told they no longer issue receipts. I was also informed that I couldn't pay towards my credit card there and had to go through an appointment system. This branch has a poor attitude, lacking basic courtesy. I will avoid this location in the future.
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Lloyds Banking Group plc is a provider of financial services to individual and business customers in the United Kingdom. The Company's main business activities are retail and commercial banking, general insurance, and long-term savings, protection and ...
