The bank is declining in quality. This is the second time I've had to contact customer service regarding issues. Initially, I requested a new Visa Debit Card for an account, but they sent cards for both accounts instead, along with unnecessary new PINs. Today, I received a letter stating I hadn't used my Visa Debit Card, but my statements show multiple transactions. This is the second complaint I’ve had to raise due to ongoing issues, and I need someone to investigate this. I received an apology for the first error, but now I’m left wondering about the incompetence and lack of proper service.
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Lloyds Banking Group plc is a provider of financial services to individual and business customers in the United Kingdom. The Company's main business activities are retail and commercial banking, general insurance, and long-term savings, protection and ...
