Lloyds used to be a good bank but sadly it has become one of the worst.1. The mobile app is seriously bad. You can't even see when your bonds or ISAs mature. I reported this as an issue to them but it's been a year and it's still not working.2. The agents on the phone do not know what they are doing. They simply pass you on to a another for a very simple request. You easily end up spending half a day chasing them to get something done.3. The investment team is simply useless. I think the system is set up so that you can put your money in easily but they make it almost impossible for you to withdraw.4. My local branch is closed on Tuesday for no good reason. Try to name another high street bank that is shut on a Tuesday.
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Lloyds Banking Group plc is a provider of financial services to individual and business customers in the United Kingdom. The Company's main business activities are retail and commercial banking, general insurance, and long-term savings, protection and ...
