Terrible customer service and ridiculously time consuming processes. There are certain actions you can only take via chat on the app, and the wait times are horrendous. If you phone and get through to someone they are rude and (based on my experience today) nothing is ever their fault and the customer is always wrong. I will be switching to another card as soon as I can.
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Lloyds Banking Group plc is a provider of financial services to individual and business customers in the United Kingdom. The Company's main business activities are retail and commercial banking, general insurance, and long-term savings, protection and ...
