From the initial heat loss assessment, Lloyd was brilliant, really took his time to get things right and clearly knows his stuff. He explained everything in a way that made sense, and even suggested some extra third-party testing (blower door test) to help us get a more accurate picture on how air tight the house was. Thanks to that, we ended up with a smaller (and cheaper!) 7kW Vaillant unit for our Victorian 3-bed semi, plus a couple of radiator swaps.It was one of their first Heat Geek Zero Disrupt installs, which meant minimal disruption to the house and no compromise on quality. The heat loss assessment was free, and the install cost less than replacing our old gas boiler, especially with the BUS grant. Total no-brainer.Communication was great throughout the couple of months leading up to the install. Ryan and Leo arrived bang on time, were super respectful of the property, and clearly took pride in their work. We only had one day without heating and hot water, which was a bonus.After everything was connected, Lloyd came back to commission the system, checked all the flows, pressures, temps, and took the time to show me how to use it properly. Nice touch.It’s been a couple of weeks and so far, really happy. The team were exceptional, friendly, tidy, and clearly proud of what they do. Still waiting for colder weather to fully test the system, but I’d recommend them to anyone thinking about getting a heat pump.
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Boiler and heat pump design and installation specialist